Updated: 27 August 2026

Tamil Nadu Police Online Complaint & FIR Services

Tamil Nadu Police provides CCTNS-based e-services through its official citizen portal. Citizens can submit an online complaint, check the status of a complaint or FIR-related record and use other police e-services without relying on unofficial forms or agents.

Important: submitting an online complaint does not automatically mean that an FIR has been registered. Police action depends on the nature of the information and the applicable law. For information disclosing a cognizable offence, Section 173 of the Bharatiya Nagarik Suraksha Sanhita, 2023 governs registration and recording of information.

How to File an Online Complaint with Tamil Nadu Police

  1. Open the official Tamil Nadu Police e-services portal. Use the official CCTNS citizen portal link above.
  2. Select the online complaint service. Choose the option for registering an online complaint. Avoid third-party websites asking for police complaint details.
  3. Enter the information requested by the portal. Depending on the current form, you may be asked for your name, contact information, district, occurrence details, subject of complaint and a description of the incident.
  4. Attach supporting documents where the portal permits. Upload only relevant documents and comply with the file type and size limits displayed on the official form.
  5. Review and submit the complaint. Check spellings, dates, mobile number, e-mail address and occurrence details before submission.
  6. Keep the acknowledgement or reference number. It may be required to check the status or communicate with the police later.

Online Complaint vs FIR: What Is the Difference?

Online Complaint A complaint submitted through the citizen portal places information before the police. It may be examined, enquired into or acted upon according to its contents and the applicable law.
FIR An FIR is the formal recording of information relating to a cognizable offence under the criminal-procedure law. A portal acknowledgement should therefore not be described as an FIR unless an FIR has actually been registered.

Current Law: Section 173 of BNSS, 2023

The Bharatiya Nagarik Suraksha Sanhita, 2023 (BNSS) came into force on 1 July 2024, replacing the Code of Criminal Procedure, 1973 for the current criminal-procedure framework, subject to applicable saving and transitional provisions.

Section 173 BNSS deals with information relating to cognizable offences. Such information may be given orally or by electronic communication to the officer in charge of a police station.

Section 173 also provides for information to be given irrespective of the area where the offence was committed. This gives statutory recognition to the principle commonly referred to as a Zero FIR.

Where information is supplied electronically, the statutory requirements under Section 173 must be followed. Merely sending information online should therefore not be confused with completion of every legal step required for registration of an FIR.

Tamil Nadu Police Online Services

Tamil Nadu Police's CCTNS citizen portal provides online facilities connected with complaints, status information and other citizen services. The options shown on the portal may change, so users should start from the official e-services home page rather than relying on old session-specific URLs.

Complaint status: keep the acknowledgement or reference number generated by the portal.

FIR status: where the official portal offers FIR status or case-related access, use the FIR number and other details requested by the system.

Emergency: online complaint forms are not a substitute for emergency police assistance. For an immediate emergency, dial 112.

Cybercrime: for cybercrime reporting, also use the Government of India's official National Cyber Crime Reporting Portal where applicable.

False Information and False Complaints

The older version of this page referred generally to prosecution under the Indian Penal Code. For offences committed after the commencement of the new criminal laws, the Bharatiya Nyaya Sanhita, 2023 (BNS) is the principal penal code, while older matters may continue to be governed by the previous law depending on the date and applicable saving provisions.

Users should provide truthful and accurate information to the police. Knowingly giving false information or making a false accusation may attract legal consequences under the applicable provisions of the BNS or other laws, depending on the facts of the case.

Frequently Asked Questions

Can I register an FIR online with Tamil Nadu Police?

Tamil Nadu Police provides an online complaint facility and FIR-related citizen services. An online complaint is not automatically an FIR. Whether an FIR is registered depends on whether the information discloses a cognizable offence and on the procedure prescribed by law.

Can information about a cognizable offence be sent electronically?

Yes. Section 173 BNSS expressly permits information relating to a cognizable offence to be given by electronic communication, subject to the statutory requirements.

Can I report an offence even if it happened outside the local police station's area?

Section 173 BNSS states that information relating to a cognizable offence may be given irrespective of the area where the offence was committed. This is the statutory basis for the practice commonly called Zero FIR.

How do I check my Tamil Nadu Police complaint status?

Open the official Tamil Nadu Police CCTNS e-services portal and use the relevant status service. Keep the acknowledgement, reference or FIR details available.

Should I use an old bookmarked Tamil Nadu Police form link?

It is safer to start from the official CCTNS e-services homepage because individual form addresses and query parameters can change.

Disclaimer: This page is an independent information guide and is not an official Tamil Nadu Police website. It does not provide legal advice. Online services, procedures and URLs can change. Always verify important information on the official Tamil Nadu Police CCTNS portal, India Code and Ministry of Home Affairs websites.

Last reviewed: 27 August 2026.