Report Missing or Stolen Property Online in Gujarat
If your mobile phone, documents, vehicle-related property or other personal property is lost or stolen in Gujarat, you can use the Gujarat Police Citizen Portal or the official Gujarat Police Citizen First mobile application to submit information about missing or stolen property online.
The Gujarat Police citizen-service system provides facilities for Report Missing / Stolen Property, missing-person reporting, e-applications, obtaining FIR copies and searching stolen/recovered property. The Gujarat Government's own documentation confirms that these services are integrated with the eGujCop system and that applications submitted through the Citizen Portal or Citizen First application are received by the concerned police station for necessary action.
Important: A report of missing or stolen property submitted through the citizen portal should not automatically be described as an FIR. The online service is primarily a facility for submitting a report/application to the police. Whether an FIR is registered depends upon the nature of the incident and the action taken by the police under the applicable law.
Official Gujarat Police Online Portal
You can access the Gujarat Police/Home Department citizen services through the official portal:
Gujarat Police Citizen Portal: Open the official portal
The Gujarat Government's e-governance information confirms that the Home Department portal provides online citizen services including lodging e-complaints, reporting missing persons and missing/stolen property, tracking FIR status and obtaining FIR copies.
Gujarat Police Citizen First Mobile App
Gujarat Police also provides the Citizen First mobile application. The official app listing states that citizens can use it for services including Stolen Property Registration, Missing Person Registration, e-Applications, NOC, police verification and obtaining FIR copies. Applications submitted through the app are forwarded to the concerned police station through the eGujCop system, and the status can be viewed by the citizen.
Gujarat Police Citizen First - Android App
An iPhone/iPad version is also listed as the Gujarat Police application.
Gujarat Police - Apple App Store :
Apple App Store">Apple App Store
What Can Be Reported Online?
The Gujarat Police citizen-service system includes facilities for:
Missing or stolen property
Missing persons
e-Applications relating to incidents or information
Stolen/recovered property searches
FIR copy download
Police Verification Certificate
No Objection Certificate and other police-related services
Certain registrations and other citizen services
The Gujarat Government has specifically identified "Report Missing / Stolen Property" as a citizen service available through the Citizen Portal and Citizen First application.
How to Report Missing or Stolen Property Online
Step 1 - Open the Gujarat Police Citizen Portal
Visit the official Gujarat Police citizen portal:
Open Gujarat Police Citizen Portal
The appearance and menu options of the portal may change from time to time. Therefore, follow the current options displayed on the official website rather than relying on older screenshots.
Step 2 - Select "Report Missing / Stolen Property"
Look for the citizen-service option "Report Missing / Stolen
Property".
The Gujarat Police citizen-service system specifically provides this facility for submitting details of property that has been lost or stolen.
Step 3 - Register or Log In
If registration is required, create a citizen account using the
information requested by the portal.
Depending on the current version of the portal, you may be required to provide information such as:
Name
Mobile number
Username
Email address
Password
OTP verification
Security/captcha information
The exact registration fields may change as the portal is updated.
Step 4 - Select the Missing/Stolen Property Service
After logging in, select Report Missing / Stolen Property.
You should provide accurate information concerning the property and the circumstances in which it was lost or stolen.
Step 5 - Enter Details of the Incident
The online form may require information such as:
Place where the property was lost or stolen
Date and approximate time
Type/category of property
Description of the property
Identification marks or unique details
Approximate value, where requested
Relevant police station
Description of the incident
Contact details of the complainant
Enter the information as accurately as possible. A detailed description can help the police identify the property if it is subsequently recovered.
Step 6 - Upload Supporting Documents
Where the portal permits or requires attachments, upload relevant
documents such as:
Purchase invoice or bill
Photograph of the property
IMEI number of a mobile phone
Registration or identification documents
Insurance documents
Serial number or other identifying information
Any other document relevant to the property
The Gujarat Police citizen-portal guidance identifies supporting documents as attachments that may be submitted with a missing/stolen-property report.
Step 7 - Submit the Report
Check all information before submitting the application.
After submission, retain the application/reference number, acknowledgement or other confirmation generated by the portal, if provided.
Do not assume that submission of the online report itself means that an FIR has automatically been registered.
How to Check the Status
The Gujarat Police Citizen Portal and Citizen First application provide facilities for citizens to track applications submitted through the system. The official app description states that applications are forwarded to the concerned police station and that the related status is made available to the citizen.
Log in to the citizen portal and look for My Request List, application status or the corresponding tracking facility available in the current version of the portal.
Is an Online Missing/Stolen Property Report the Same as an FIR?
Not necessarily.
This is an important distinction.
The Gujarat Police system provides separate citizen services for reporting missing/stolen property, e-applications and obtaining a copy of an FIR. The existence of an online reporting facility therefore does not mean that every online property report automatically becomes an FIR.
Where the facts disclose a cognizable offence requiring registration of an FIR, the police may register the FIR in accordance with the applicable criminal procedure.
The present criminal-procedure framework is governed by the Bharatiya Nagarik Suraksha Sanhita, 2023 (BNSS), which replaced the Code of Criminal Procedure, 1973 from 1 July 2024, subject to the applicable transitional provisions.
Accordingly, an article published earlier should not state generally that every missing or stolen property report filed online is an "online FIR."
What If the Property Was Stolen?
If you know or reasonably believe that the property was stolen, provide complete details of the circumstances rather than describing the incident merely as "lost."
For example, provide information about:
Where the theft occurred
Approximate date and time
How you discovered the theft
Description of the stolen property
Serial number/IMEI/registration number, wherever applicable
Suspect information, if known
CCTV or other available evidence
Purchase invoice or ownership documents
If the circumstances require immediate police intervention, do not wait for the online portal. Contact the police or visit the appropriate police station.
Mobile Phone Theft or Loss
For a lost or stolen mobile phone, keep the following information ready:
Mobile number
IMEI number
Make and model
Colour and distinguishing marks
Purchase invoice, if available
Place and approximate time of loss/theft
Any relevant police complaint or report number
The Gujarat Police citizen-service system specifically supports reporting stolen property, while the Citizen First application provides access to police services through the eGujCop system.
For a stolen mobile phone, you should also consider using the Government of India's CEIR (Central Equipment Identity Register) system to request blocking/tracing-related services for the device, where applicable.
Keep Proof of Your Online Complaint
After submitting the report, save:
Application/reference number
Acknowledgement
Screenshot of successful submission
Copy of the information submitted
Uploaded documents
Any SMS/email received from Gujarat Police
Subsequent police communication
These records can be useful for insurance claims, replacement of documents, mobile-device blocking procedures and other purposes.
When Should You Visit the Police Station?
An online report is convenient, but it should not be treated as a
substitute for immediate police assistance in every situation.
You should contact or visit the police promptly where:
The theft has just occurred;
There is a known suspect;
The incident involves violence, threats or physical injury;
Important documents or property have been stolen in suspicious
circumstances;
A vehicle has been stolen;
Immediate investigation or recovery action is required;
The online service is unavailable or does not accept the particular
complaint;
The police require your presence or additional documents.
Gujarat Police Online Services - Important Points
1. Use the official Gujarat Police/Home Department portal rather
than an unofficial website.
2. Report the incident as soon as possible.
3. Provide accurate details of the property and incident.
4. Keep bills, photographs, serial numbers and other ownership
evidence ready.
5. Save the online acknowledgement/reference number.
6. Track the application through the portal or Citizen First
application.
7. Do not assume that every missing/stolen-property report
automatically constitutes an FIR.
8. If the matter involves a cognizable offence or requires urgent
police action, approach the police station or seek immediate police
assistance.
9. The online portal and app interface can change, so the current
instructions displayed by Gujarat Police should be followed.
Frequently Asked Questions
Can I report missing property online in Gujarat?
Yes. Gujarat Police provides an online Report Missing / Stolen
Property facility through its citizen-services system. The service
is also available through the Gujarat Police Citizen First
application.
Do I have to visit a police station to report every missing item?
Not necessarily. Gujarat Police provides online citizen services for
reporting missing/stolen property. However, depending on the
circumstances and the nature of the offence, the police may require
further information, documents or your presence at a police station.
Is a missing-property report automatically an FIR?
No. An online property report and an FIR should not be treated as
identical. The police will take appropriate action based on the
facts and applicable law.
Can I track my online complaint?
Yes. Gujarat Police states that applications submitted through the
Citizen First application/web-based citizen portal can be tracked
and that the status of the application is made available to the
citizen.
Can I download an FIR online?
Gujarat Police provides a Get FIR Copy citizen service. The Gujarat
Government has specifically identified downloading FIR copies as one
of the services available through its Citizen Portal/Citizen First
system.
What documents should I upload?
Where attachments are requested or permitted, provide documents that
help establish ownership or identify the property, such as an
invoice, photograph, serial number, IMEI number or other relevant
records.
Is the Gujarat Police Citizen First app official?
Yes. The Android application is listed under Home Department Gujarat
and describes itself as the Citizen First application providing
Gujarat Police citizen services.
Official Links
Gujarat Police Citizen Portal:
Open Gujarat Police Citizen Portal :
https://gujhome.gujarat.gov.in/portal/webHP
Gujarat Police Citizen First - Android:
Download/Access Gujarat Police Citizen First on Google Play :
(Google Play
Gujarat Police - iPhone/iPad:
Gujarat Police on Apple App Store
:(Apple App Store