Thane Rural Police Online Complaint

Updated 2026 guide to submitting police-related complaints through official Thane Rural Police and Maharashtra Police portals, with the current BNSS procedure and BNS provisions relating to false complaints.

File a complaint with Thane Rural Police online

Thane Rural Police now provides access to multiple official complaint and citizen-service portals from its website. These include Maharashtra Police services, public grievance systems, cybercrime reporting and specialised reporting facilities.

Current official links:
Thane Rural Police
Maharashtra Police Citizen Services (CCTNS)
National Cyber Crime Reporting Portal

The older standalone OnlineComplaints URL used in the previous version of this page should not be relied upon as the primary route. Use the current Thane Rural Police website and the official portals linked from it.

Steps to submit an online complaint

Open the official Thane Rural Police website.

Use the current official website and review the available complaint portals and quick links.

Visit Thane Rural Police
Choose the correct complaint service.

For general police-related citizen services, use the Maharashtra Police CCTNS portal. For specialised matters, such as cybercrime, suspicious activity or other categories shown by Thane Rural Police, use the relevant official link.

Enter your personal and contact details.

Provide your name, mobile number, email address, address and other information requested by the selected portal.

Describe the incident clearly.

State the date, time, place, persons involved, relevant facts and supporting information. Select the concerned police station where the form requires it.

Upload supporting material where permitted.

Attach documents, photographs or other relevant material only where the portal allows uploads and where they support the complaint.

Submit and keep the acknowledgement.

Complete the declaration and captcha/OTP verification, submit the complaint and save the complaint number, acknowledgement or confirmation message for future reference.

Information to keep ready

  • Full name
  • Mobile number
  • Email address
  • Postal address and PIN code
  • Date, time and place of incident
  • Name of the concerned police station, if known
  • Names or identifying details of persons involved, where relevant
  • Clear description of the complaint
  • Supporting documents, photographs or other evidence, where available

Online complaint and FIR under the current BNSS

The Bharatiya Nagarik Suraksha Sanhita, 2023 (BNSS) came into force on 1 July 2024 and now governs criminal procedure for new offences.

BNSS Section 173: governs information relating to cognizable offences.

BNSS Section 174: governs information relating to non-cognizable cases and investigation of such cases.

Section 173 permits information relating to a cognizable offence to be given to the officer in charge of a police station irrespective of the area where the offence was committed, including through electronic communication subject to the statutory requirements.

Important: An online grievance or citizen-service complaint should not automatically be treated as an FIR. If the allegations disclose a cognizable offence, the legal requirements relating to an FIR and police investigation apply independently of a general online complaint form.
Read BNSS on India Code

False complaints and false information under current law

The old version of this page referred to Sections 182 and 211 of the Indian Penal Code, 1860. For offences governed by the Bharatiya Nyaya Sanhita, 2023, the corresponding current provisions include:

BNS Section 217: false information given with intent to cause a public servant to use lawful power to the injury of another person.

BNS Section 248: false charge of an offence made with intent to injure.

A complainant should provide information honestly and accurately. Deliberately supplying false information or knowingly making a false criminal accusation can attract penal consequences depending on the facts and applicable provision.

Read BNS on India Code

Cybercrime complaints

For cyber fraud, online financial fraud, social-media offences, hacking, impersonation and other cybercrime matters, use the National Cyber Crime Reporting Portal. For urgent financial cyber fraud, the national helpline is 1930.

Report Cybercrime

Emergency assistance

If there is an immediate threat to life, safety or property, do not rely only on an online complaint. Contact the police emergency service on 112 or approach the nearest police station.

Disclaimer

This page is for general information and guidance. Police portals, service categories and procedures may change. Always verify the latest requirements on the official Thane Rural Police, Maharashtra Police CCTNS, National Cyber Crime Reporting Portal and India Code websites.