This page is an independent informational guide. Complaint filing takes place only on the official NCW portals linked below.
Who can file a complaint with NCW?
A complaint may be made to the National Commission for Women where the matter concerns deprivation of women's rights, harassment of women, or non-implementation of legal protections within the Commission's mandate. The complaint should clearly state the facts and the relief or intervention requested.
Complaints commonly handled by NCW
The current NCW complaint FAQ lists 23 broad categories. They include the following major areas:
How to file an NCW complaint online
Open the official NCW complaint portal
Go to Complaints Registration and Monitoring System and choose the option to register a complaint.
Read the complaint instructions and eligibility information
Review the portal instructions and NCW FAQ before filing. This helps ensure the issue falls within the Commission's mandate.
Enter complainant and victim details
Provide accurate contact information. Where the complainant and victim are different persons, complete the relevant fields as shown by the current portal.
Add respondent details, if available
Provide available particulars of the person, authority, employer or other respondent against whom intervention is sought.
Describe the incident clearly
State the relevant dates, places and events in chronological order. Mention any police complaint, FIR, court case, State Women Commission proceeding or other remedy already pursued.
Attach supporting documents where relevant
Upload or provide supporting material requested by the portal. Avoid submitting irrelevant personal information.
Submit and preserve the acknowledgment
After submission, save the receipt, complaint number and login/status credentials generated or communicated by NCW. They may be required to check progress later.
Information to keep ready
Basic details
Name and contact details of the complainant, and respondent details if available.
Incident summary
A concise description of what happened, when it happened and where it happened.
Previous action
Details of remedies already used, including police, employer, court, tribunal or State Commission proceedings where applicable.
Supporting records
Relevant documents or electronic records that help explain or support the complaint.
Complaints NCW may not ordinarily entertain
According to the current NCW FAQ, complaints may be summarily dismissed where they are vague, anonymous or pseudonymous; relate only to a civil dispute or service matter; are sub judice before a court or tribunal; are already pending before a State Commission or another Commission; are merely endorsed to NCW; or disclose no deprivation of women's rights.
How to track an NCW complaint
Use the official NCW complaint portal to sign in and check the status of an accepted complaint. NCW also provides a registration-status facility requiring the receipt number and complainant's registered email address.
Check complaint registration status on the official NCW portal →
Current legal framework
NCW is a statutory body constituted under the National Commission for Women Act, 1990. Section 10 sets out the Commission's functions, including investigating safeguards for women and looking into complaints concerning deprivation of women's rights, non-implementation of protective laws and non-compliance with relevant policy decisions, guidelines or instructions.
- National Commission for Women Act, 1990 - India Code
- India Code - official Central legislation database
- National Commission for Women - official website
- NCW complaint FAQ - official portal
Depending on the facts, complaints may also involve laws such as the Protection of Women from Domestic Violence Act, 2005; the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013; the Dowry Prohibition Act, 1961; and criminal-law provisions under the Bharatiya Nyaya Sanhita, 2023 and procedural law under the Bharatiya Nagarik Suraksha Sanhita, 2023, which have been in force since 1 July 2024.
NCW contact details
24×7 helpline
Complaint & Investigation Cell
NCW address
Plot No. 21, Jasola Institutional Area, New Delhi – 110025
Official contact page
Frequently asked questions
Can a complaint be filed offline?
Yes. The NCW FAQ states that a written complaint containing important details and supporting documents, if any, may also be sent by post or submitted by hand.
Will every online complaint be registered as a case?
No. NCW first scrutinizes complaints against its mandate. Mandated complaints are registered and allotted a case number; non-mandated complaints may be dismissed with intimation.
Can workplace sexual harassment be reported to NCW?
Yes. NCW lists workplace sexual harassment among the categories it entertains. The Government's SHe-Box is also a dedicated portal for workplace sexual-harassment complaints.
What should I save after filing?
Keep the receipt or acknowledgment, complaint number, registered email address, login details and copies of all documents submitted.