The correct complaint route depends on the problem. For an incorrect Hyderabad traffic e-Challan, Hyderabad Traffic Police publishes a dedicated Wrong Challan service. For a general complaint or petition, Telangana Police provides the statewide Lodge a Petition service.
How to report a wrong Telangana traffic e-Challan
Visit the Hyderabad Traffic Police Wrong Challan service.
Compare the vehicle number, date, time, location and violation information with your records.
Hyderabad Traffic Police directs citizens to the official e-Challan public interface to report an incorrect challan online.
Keep your registration certificate, vehicle photographs, challan details and other supporting material available where relevant.
Save any acknowledgement or reference generated by the official system for follow-up.
Report Wrong Challan ↗ Open e-Challan Portal ↗
Complaint involving a fake or misused registration number
If a challan relates to another vehicle that appears to be displaying or using your registration number, Hyderabad Traffic Police lists misuse of a vehicle registration number by another vehicle as a recognised possible cause of a wrong challan.
Complaint involving a vehicle already sold
Hyderabad Traffic Police also identifies a situation where the buyer has not completed ownership transfer as a possible reason a challan may continue to appear against the previous owner's vehicle particulars.
For a transfer-related dispute, keep copies of the sale/transfer documents, RC details, delivery record, payment proof and communications with the buyer. Vehicle ownership transfer is governed by the Motor Vehicles Act, 1988 and applicable registration rules, and the formal transfer should be completed with the competent registering authority.
Motor Vehicles Act on India Code ↗
How to lodge a general Telangana Police petition
If the issue is broader than correction of an e-Challan, Telangana Police provides a separate Lodge a Petition citizen service.
Use the official Lodge a Petition page.
The official portal will display the information presently required from the complainant.
Include the vehicle number, challan or incident details, relevant dates, police jurisdiction and supporting facts.
Keep the petition reference so that it can be tracked through the official Telangana Police service.
Lodge Telangana Police Petition ↗ Check Petition Status ↗
Hyderabad Traffic Police complaint contacts
| Contact | Current official information |
|---|---|
| Traffic Helpline | 9010203626 |
| e-Challan Helpline | 040-27852721 |
| e-Challan support hours | 8:00 AM to 8:00 PM as published by Hyderabad Traffic Police. |
| Wrong Challan online | Official Wrong Challan page |
Which complaint route should you use?
| Issue | Recommended official route |
|---|---|
| Incorrect Hyderabad traffic e-Challan | Hyderabad Traffic Police Wrong Challan service. |
| Another vehicle appears to use your registration number | Wrong Challan service for the challan dispute; use a police petition if the facts require investigation. |
| Challan connected with a vehicle already sold | Wrong Challan service plus completion/verification of ownership-transfer formalities with the registering authority. |
| General Telangana traffic-police grievance | Telangana Police Lodge a Petition service. |
| Emergency or immediate danger | Use the emergency police number 112 / 100. |
Frequently asked questions
How do I complain about a wrong Telangana traffic challan?
For Hyderabad traffic e-Challans, use the Hyderabad Traffic Police Wrong Challan page. It directs users to the official Telangana e-Challan public interface for reporting an incorrect challan.
What if another vehicle is using my registration number?
Hyderabad Traffic Police identifies registration-number misuse as a possible reason for a wrong challan. Dispute the challan through the official service and use the police petition route if the facts require investigation.
What if I sold the vehicle but still receive challans?
Hyderabad Traffic Police identifies incomplete ownership transfer as a possible cause. Dispute an incorrect challan through the official grievance process and ensure the statutory vehicle-transfer formalities are completed with the registering authority.
Can I file a general traffic complaint online?
Yes. Telangana Police provides an official Lodge a Petition service for police complaints and petitions.
What numbers can I call for Hyderabad traffic help?
Hyderabad Traffic Police currently publishes Traffic Helpline 9010203626 and e-Challan Helpline 040-27852721.
Disclaimer: This is an independent informational guide. Complaint procedures, portal fields and jurisdictional arrangements can change. Verify important details on the linked official police or government service before submission.