Kanpur • Uttar Pradesh Police

Kanpur Police FIR Online: e-FIR, Complaint & FIR Status

Updated 2026 guide to using official Uttar Pradesh Police services for incidents in Kanpur, including e-FIR eligibility, online complaints, FIR viewing and the current legal position under Section 173 BNSS.

Last updated: 27 August 2026 Current law: Bharatiya Nagarik Suraksha Sanhita, 2023
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For incidents in Kanpur, online police services are provided through the Uttar Pradesh Police website and its CCTNS citizen-services system. The old direct CCTNS login addresses and screenshot-based steps can become outdated, so this guide uses the current official UP Police entry points instead.

Important: the current UP Police website states that its e-FIR facility is available for unknown-accused cases. Complaints, verifications and other District Police services are separately available through the CCTNS citizen-services route.

Official UP Police Links for Kanpur Residents

UP Police Official Website Citizen Services CCTNS Services UP Police Contact

Can You Register an e-FIR Online for an Incident in Kanpur?

Yes, if the matter falls within the UP Police e-FIR facility. The official UP Police homepage currently states that e-FIR is available for cases involving an unknown accused.

If the accused is known, or the matter is not accepted by the e-FIR workflow, use the appropriate complaint service or approach the concerned police station instead of selecting an incorrect unknown-accused category.

Open the official UP Police websiteVisit uppolice.gov.in.
Select e-FIRUse the e-FIR link displayed on the official website.
Check eligibilityConfirm that the case fits the current e-FIR condition shown by UP Police, including the unknown-accused requirement.
Enter incident detailsProvide accurate information about the occurrence, location, date/time, complainant and property or documents involved.
Review and submitCheck all information carefully and retain the acknowledgement, reference number or FIR number generated by the system.

How to File an Online Complaint for Kanpur

The official UP Police Citizen Services page lists Complaints among the District Police CCTNS services. To file an online complaint:

  1. Open the UP Police Citizen Services page.
  2. Select the District Police/CCTNS online-services link.
  3. Use the complaint service displayed by the live portal.
  4. Create or use a citizen login if the current system requires authentication.
  5. Enter complete and accurate complaint details and upload supporting material where permitted.
  6. Save the complaint/reference number generated after submission.

Portal fields and login procedures can change. Follow the form shown on the official service rather than relying on old screenshots or an old bookmarked direct-login URL.

How to Find the Correct Kanpur Police Station

The UP Police homepage provides a Know Your Police Station facility. Select the appropriate district and police station using the current lookup on the official website.

This is useful if you need to approach the police station physically, identify the correct jurisdiction for a complaint, or confirm where an incident should be reported.

How to View an Existing FIR Online

The UP Police homepage currently provides Search and View your FIR, and its CCTNS section lists a VIEW FIR service. Use the current link displayed on the official website and enter the case details or authentication requested by the live portal.

Availability of printing or downloading can depend on the particular record and the functionality provided by the current portal.

Current Legal Position: Section 173 BNSS

The Bharatiya Nagarik Suraksha Sanhita, 2023 came into force on 1 July 2024. Section 173 is titled "Information in cognizable cases."

The provision recognises that information relating to a cognizable offence may be given to the officer in charge of a police station irrespective of the area where the offence was committed, including by electronic communication, subject to the statutory signing requirement.

Official law: Bharatiya Nagarik Suraksha Sanhita, 2023 - India Code.

Information and Documents to Keep Ready

The old page contained a very long list of document categories. A simpler and safer approach is to keep the information relevant to your incident ready:

Mobile phoneIMEI, mobile number, manufacturer, model, colour, date and place of loss/theft.
VehicleRegistration number, make/model, colour and other identifying details.
Bank transactionBank name, transaction date, amount, UTR/reference number and relevant screenshots.
CardsIssuer and masked card/account details. Never provide PIN, CVV or OTP.
Identity documentsDocument number, issuing authority/place and a copy where the portal permits.
ElectronicsSerial number, make/model, colour, purchase proof and unique identifiers.
Security warning: never include ATM PINs, UPI PINs, banking passwords, card CVVs, Aadhaar OTPs or other authentication secrets in an online complaint.

What If the Portal Is Not Working?

Return to the current UP Police homepage or Citizen Services page, retry the official service, or contact the concerned police station if the matter requires prompt action. UP Police's official Contact Us page also provides channels for CCTNS/e-FIR issues.

For an emergency requiring immediate police assistance, call 112.

Frequently Asked Questions

Can I register an FIR online with Kanpur Police?

UP Police provides an e-FIR facility for eligible cases. The current official website states that e-FIR is available for unknown-accused cases.

Can I file a complaint online if the accused is known?

Use the appropriate District Police/CCTNS complaint service or contact the concerned police station rather than assuming that the unknown-accused e-FIR facility applies.

Can I view a Kanpur FIR online?

Yes. UP Police provides Search and View your FIR and a CCTNS View FIR route on its official website.

Do I need the old direct CCTNS login address?

No. Use the current link provided through the official UP Police or Citizen Services website because direct portal URLs may change.

Which law now governs electronic information to police?

Section 173 of the Bharatiya Nagarik Suraksha Sanhita, 2023 deals with information in cognizable cases and recognises electronic communication subject to statutory requirements.

Disclaimer: This page is for general information and guidance. Government portals, login procedures and service availability can change. Always use the current official UP Police or Government of India website for live services and legal text.