Application for Clarification or Review of NCDRC Judgment / Order: Format and Section 60
Updated: September 8, 2026This page provides a practical sample application where a party seeks clarification or correction of an order passed by the National Consumer Disputes Redressal Commission (NCDRC). Under the Consumer Protection Act, 2019, the express statutory power relevant to correction of an apparent error is the National Commission's review power under Section 60.
Section 60 of the Consumer Protection Act, 2019
Section 60 - Review by National Commission in certain cases: The National Commission has power to review an order passed by it where there is an error apparent on the face of the record. The power may be exercised by the Commission on its own motion or on an application made by a party within thirty days of the order.
For the official statute, see the Consumer Protection Act, 2019 on India Code.
An "error apparent on the face of the record" generally refers to an obvious or self-evident error. A review proceeding is not ordinarily a substitute for a fresh hearing on the merits merely because a party disagrees with the conclusion.
Clarification of an NCDRC order versus statutory review
A request may be described as one for "clarification" when the operative part of an order is ambiguous, internally inconsistent, or requires a limited explanation for implementation. However, where the requested change would alter the substance of the decision because of an alleged apparent error, the application should be examined in light of Section 60 and the limits of review jurisdiction.
If an order was passed ex parte, Section 61 of the Consumer Protection Act, 2019 separately provides for an application to the National Commission to set aside its ex parte order. An appeal from an order of the National Commission may be governed by Section 67 where the statutory conditions for such an appeal are satisfied.
Points to check before filing an NCDRC clarification / review application
- Identify the exact judgment or order, case number, date, and paragraph or direction requiring correction or clarification.
- State precisely what is ambiguous or what constitutes the alleged error apparent on the face of the record.
- If relying on Section 60, verify the thirty-day period stated in the provision and address limitation wherever necessary.
- Do not use a clarification or review application merely to re-argue the entire consumer complaint.
- Attach the relevant NCDRC order and any calculation or document necessary to demonstrate the apparent inconsistency.
- Check the current filing, registry, and e-filing requirements before submission.
NCDRC orders and filing-related services are available through the official e-Jagriti portal. The Consumer Protection (Consumer Commission Procedure) Regulations, 2020 may also be consulted for applicable procedure.
Sample Application for Clarification / Review of NCDRC Judgment or Order
The following is a specimen based on the original format. Replace all blanks with the facts of the case and adapt the legal basis, title, prayer, limitation paragraph, and supporting documents to the actual relief sought.
REVIEW APPLICATION / I.A. NO. ____ OF 20__
IN
CONSUMER COMPLAINT NO. ____ OF 20__
IN THE MATTER OF:
___________________ & ANR. ................................ COMPLAINANTS
VERSUS
___________________ LTD. ................................ OPPOSITE PARTY
APPLICATION SEEKING CLARIFICATION / REVIEW OF THE JUDGMENT AND ORDER DATED ______ PASSED IN CONSUMER COMPLAINT NO. ____ OF 20__
To,
THE HON'BLE PRESIDENT AND MEMBERS OF THE NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI.
THE HUMBLE APPLICATION OF THE COMPLAINANTS / APPLICANTS ABOVE NAMED
MOST RESPECTFULLY SHOWETH:
1. That the Complainants filed the above Consumer Complaint seeking, inter alia, a direction to the Opposite Party to (i) hand over possession of Apartment No. _______ in the project "_________________"; (ii) pay Rs. _______________ as interest / compensation at the applicable rate on the amount deposited; and (iii) grant such other relief as may be deemed fit and proper in the facts and circumstances of the case.
2. That this Hon'ble Commission, by judgment and order dated ______ passed in Consumer Complaint No. ____ of 20__, directed, inter alia, as follows:
"ORDER
In view of the aforesaid discussion, the Complaint is partly allowed. The Opposite Party is directed to issue a fresh statement of account within a period of one month from the date of this judgment, duly crediting compensation for delay in possession in the form of interest at ___% per annum on the deposits of the Complainants from ___________ to ___________. The Opposite Party will charge interest at ___% per annum on the balance amount from ___________ till the date of payment. On issue of the statement of account, the Complainants will pay it within one month."
A copy of the Judgment / Order dated __________ passed by this Hon'ble Commission in Consumer Complaint No. ____ of 20__ is annexed as ANNEXURE A.
3. That, as on __________, the Complainants had paid Rs. __________ to the Opposite Party.
4. That, according to the direction contained in the judgment / order, the amount of compensation / interest receivable by the Complainants from the Opposite Party for the period from __________ to __________ is Rs. __________, as shown in the calculation annexed with this application.
Calculation of amount receivable by the Complainants from the Opposite Party:
Total interest / compensation receivable: Rs. __________.
5. That the amount otherwise payable by the Complainants to the Opposite Party as on __________ was Rs. __________.
6. That, according to the direction of this Hon'ble Commission, interest, if any, payable by the Complainants to the Opposite Party on the balance amount after __________ works out to Rs. __________, as shown in the calculation annexed with this application.
Calculation of amount payable by the Complainants to the Opposite Party:
Total interest / amount payable: Rs. __________.
7. That the operative part of the Judgment / Order states: "On issue of statement of account, the complainants will pay it within one month."
8. That, according to the Applicants' calculation, the amount receivable by the Complainants from the Opposite Party is Rs. __________ whereas the amount payable by the Complainants to the Opposite Party is Rs. __________. The Applicants therefore submit that the aforesaid direction requires clarification / correction because the net amount, according to the Applicants, is payable by the Opposite Party to the Complainants.
9. That the Applicants respectfully submit that the above inconsistency / error is apparent from the operative directions read with the calculations flowing from the judgment and requires clarification / review by this Hon'ble Commission. Where applicable, the Applicants invoke Section 60 of the Consumer Protection Act, 2019.
10. That the present application is bona fide and is being filed in the interest of justice. The Applicants state that the application is within the period prescribed by law / that any delay is being separately explained in accordance with law, as applicable.
PRAYER
In the above circumstances, it is most respectfully prayed that this Hon'ble Commission may graciously be pleased to:
(i) clarify / review the relevant portion of the Judgment / Order dated __________ and clarify, to the extent permissible in law, that upon issuance of the statement of account the net amount found payable to the Complainants shall be paid by the Opposite Party within the period directed by this Hon'ble Commission; and/or
(ii) pass such other or further order as this Hon'ble Commission may deem fit and proper in the facts and circumstances of the case.
FILED BY
COUNSEL FOR THE APPLICANTS / COMPLAINANTS
NEW DELHI
DATE: __________
Frequently Asked Questions
Does the Consumer Protection Act, 2019 expressly provide a separate "clarification application" before NCDRC?
The Act expressly provides the National Commission with review power under Section 60 where there is an error apparent on the face of the record. Whether a request styled as "clarification" is maintainable depends on the substance of the relief sought and the nature of the order.
What is the time stated in Section 60 for a party's review application?
Section 60 states that an application by a party for review is to be made within thirty days of the NCDRC order.
What if the NCDRC order was passed ex parte?
Section 61 separately provides that an aggrieved party may apply to the National Commission to set aside an ex parte order passed by it.