Chhattisgarh Police FIR Online - Register Complaint, Report Lost Articles & View FIR

Chhattisgarh Police online citizen services

The official portal currently provides services including:

• Online Complaint
• Request to Block Mobile
• Tenant Verification
• Employee Verification
• Domestic Help Verification
• Character Certificate
• View FIR
• Case Status Search
• Missing Person Search
• Stolen/Lost/Seized Mobile Search
• Stolen/Lost/Seized Vehicle Search
• CCTNS-related citizen services

How to register a complaint online with Chhattisgarh Police

1. Open the official Citizen Service Portal

   Visit the Chhattisgarh Police Citizen Service Portal. Use the current portal interface because available services and menus can change.

2. Create a Citizen Login

   If the service requires authentication, select the option to create a citizen login. The exact fields displayed during registration may change as the police portal is updated.

3. Enter the required registration details

   Provide the information requested by the portal. Depending on the current registration form, this may include:

   • Name and gender
   • Date of birth
   • Identification details
   • Address
   • Mobile number
   • Email address
   • Identification type and number

   Enter the information carefully and use a mobile number and email address that you can access.

4. Submit the registration form

   After entering the required information, submit the form. Your citizen account or login credentials will be generated according to the process displayed on the portal.

5. Log in to the Citizen Portal

   Return to the Citizen Login page and enter your User ID/User Name, password and captcha where required. The portal also provides a Forgot Password facility.

6. Select the appropriate police service

   Choose the service that matches your requirement:

   • General complaint: Online Complaint or the corresponding complaint-registration service.
   • Lost mobile phone: Stolen/Lost/Seized Mobile service and/or the complaint facility.
   • Lost vehicle: Relevant vehicle service and report the matter to the police.
   • Missing person: Missing Person Search service where applicable.
   • Existing FIR: View FIR or Case Status Search.

7. Enter the complaint details

   Provide a clear and factual description of the incident. For a lost or stolen article, useful information can include:

   • Date and approximate time of loss or theft
   • Place where the article was lost or stolen
   • Description of the article
   • Make and model, where applicable
   • Serial number or IMEI number for a mobile phone
   • Vehicle registration number, where applicable
   • Identification or document number, where appropriate
   • Any other relevant information

8. Submit the complaint or request

   Review the information before submission. After successful submission, save or print the acknowledgement/reference number if one is generated. It may be useful for status checks or later communication with the police.

How to report a lost mobile phone in Chhattisgarh

The Chhattisgarh Police Citizen Service Portal lists a facility relating to stolen, lost and seized mobile phones and also provides a Request to Block Mobile service.

Keep the following information available:

• Mobile number
• IMEI number
• Make and model of the phone
• Approximate date and time of loss or theft
• Place of loss or theft
• SIM/mobile operator details
• Any other identifying information

Where the circumstances indicate theft or another cognizable offence, provide the facts clearly to the police rather than describing a theft merely as a lost article.

How to check FIR status or download an FIR copy

The Chhattisgarh Police Citizen Portal provides a View FIR facility.

The FIR search facility may provide fields such as:

• District
• Police Station
• From Date
• To Date

The portal displays FIR information and provides a Preview/Download facility for available FIRs. The current portal also identifies the FIR format under Section 173 BNSS, reflecting the transition from the earlier CrPC framework.

FIR law applicable in Chhattisgarh

The Bharatiya Nagarik Suraksha Sanhita, 2023 (BNSS) replaced the Code of Criminal Procedure, 1973 with effect from 1 July 2024, subject to the applicable statutory provisions and notifications.

Section 173 BNSS deals with information relating to cognizable offences and expressly permits such information to be given by electronic communication, subject to statutory requirements.

What if the offence is not cognizable?

Section 174 BNSS deals with information concerning non-cognizable offences. The procedure is different from that applicable to cognizable offences, and investigation of a non-cognizable case generally requires the order of a Magistrate as provided by the section.

Accordingly, an online complaint should not be described as an FIR unless the police have actually registered an FIR.

Important points before filing an online police complaint

1. Use the official Chhattisgarh Police portal. Avoid submitting personal information through unofficial websites claiming to register FIRs.
2. Give correct information. False or misleading information may have legal consequences.
3. Save the acknowledgement/reference number after submitting the complaint.
4. Keep supporting documents ready, where relevant, such as identity documents, purchase invoices, photographs, IMEI details or vehicle documents.
5. For an emergency or an ongoing crime, do not rely only on an online form. Contact the police or emergency service immediately.
6. An online complaint does not necessarily mean an FIR has been registered. The police determine the appropriate action based on the information and applicable law.
7. For a cognizable offence, electronic communication is recognised under Section 173 BNSS, subject to statutory requirements.

The Chhattisgarh Police portal is maintained by the Chhattisgarh Police Department, Government of Chhattisgarh, and provides online citizen-service facilities for various police-related requests.